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Handling & Shipping Policy

Here are some handling and shipping facts we want to emphasize... because the more you know, the better you feel. 
  1. Our shipping fees are based on the product weight and a standard 12"x12"x12" container/box.
    1. Sometimes on larger items and/or oddly shaped products the shipping fee advertised is not accurate. In these rare cases we work with you and do everything we can to get you a more accurate shipping cost. 
  2. We ship numerous items daily, and we are closed on Sunday and Mondays. Orders that come in on those two days are not dealt with until Tuesday. Only expedited orders are handled immediately regardless of what day it is.
  3. When we receive and order, it goes into the Handling phase. We locate the product, carefully prepare it for shipment, then drop off the item at our local mailing firm. Items do not jump off the shelf and into the mail carrier's hands. Read the time allowances below so your expectations are realistic. If you need something right away, then we recommend choosing expedited shipping. We address these orders first on a daily basis.
  4. Delivery windows apply to in-stock merchandise only.
  5. Bid & Buy complies with all the shipping and delivery rules according to the Federal Trade Commission.
  6. Us mere mortals try and answer the phone when you call, but often we are helping customers, preparing products, cleaning the store, or taking a deep breath. We recommend emailing us at to get help within 24-48 hours. Below is our contact information, but again- emailing us is the best way to communicate with our team.
    1. Store Phone: 385-425-3377
    2. Store Mobile: 801-633-7127
    3. Warehouse Phone: 801-290-2818
    4. Service & Support:
Standard Shipping:
  • Please allow approximately 1-7 business days for delivery upon receipt of your order.*
Express Shipping:
  • Please allow approximately 1-5 business days for delivery upon receipt of your order.*
Expedited Shipping:
  • Please allow approximately 1-2 business days for delivery upon receipt of your order.*
Service Outside the Contiguous U.S.:
  • We do not ship merchandise outside the Contiguous U.S. with the exception of Alaska, Hawaii.
Guaranteed Delivery:
  • Ships in 1-7 business days. We prep orders as received, but we want to be as transparent as possible! 
  • According to the USPS, FedEx and UPS, as of April 2020, "Anything mailed may temporarily require more time to be delivered due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic." Bid & Buy will select the best carrier for the price and reliability when shipping you order, but please keep the above statement in mind should we not meet our regular delivery window to the left.
Handling Fee:
  • Our 5% handling fee is charged to each order, based on the total order value. i.e. If your order value is $25.00, then the handling fee is $1.25. Much less than industry standard! Oh happy day.
Sales Tax:
  • Bid & Buy collects sales tax for all states that require sales tax be collected on online purchases. The amount of tax charged is based on current tax rates and is applied at checkout.
Free Shipping:
  • Occasionally we offer deals that involve free shipping. Any order sent under the condition of free shipping is sent either first class USPS or UPS Ground. The expected delivery window is between 5 -8 days.
  • Products that are over 10 pounds, and/or are over 24" square are not eligible for free shipping, express shipping or expedited shipping. We apologize for the inconvenience. 

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